SUMMARY OF QUALIFICATIONS

Business management professional comfortable operating across multiple business functions; including Operations, Sales and Marketing.

Extended experience with Tourism/Hotel & Hospitality, Food & Beverage and Logistics

ADMINISTRATIVE

Implemented and managed a Visa Department for Corporate and leisure travel

EXPERIENCE

Developed training programs, created and administered necessary policies and quality assurance measurements
Collaborated with Marketing Managers in promotional event planning and technical support
Managed department budget, supervised nurses expenses reports and payroll accuracy

EXPERIENCE

Visa and Travel Inc, Miami, FL Founder/Owner

March 2004- Current

 Provided full service travel support to corporate accounts; this included: Visa support, multi-segment itineraries and 24-7 concierge service
 Passport, Green card, and miscellaneous immigration/Visa document support; this includes: o Working/Student, tourist, visitor, business and Investor Visas

Going Places Travel Corp. St. Louis, MO

Senior Travel Specialist Feb. 1996- Feb. 2004

 Managed domestic and international travel for corporate accounts and events
 Coordinated group travel arrangements; including visas, airfare, hotel & tours
 Collaborated with wholesale consolidators i.e. Apple, Funjet, WorryFree vacations & most cruise lines

EURO-DELIGHT CATERING, St. Louis, MO

Executive Chef Jan. 1990- Jan. 1996

 Trained and managed kitchen personnel and supervised/coordinated all culinary related activities
 Estimate food consumption and requisition or purchase food;
 Developed recipes; set menu options and pricing; standardized production recipes to ensure consistent quality; establish presentation technique and quality standards
 Responsible for general budgetary reporting/book keeping

Borispol International Airport, Kiev,

Ukraine Operations Coordinator May 1985- Oct. 1989

 Serves as liaison between the Airport internal departments and outside contractors for development, construction, service and maintenance projects

 Coordinates the Airport's Airside response to actual, potential or simulated airport emergencies.
 Ensures the delivery of essential customer services and provides problem and conflict resolution for airport stakeholders
 Assists the Airside Operations Manager in accomplishing department goals and objectives
 Assists with updates and revisions the Airport's regulatory documents to include Airport Certification Manual, Airport Emergency Plan; Airport rules and regulations, and other documents as required

EDUCATION

Tavricheskiy National University, Simferopol,

Ukraine Bachelors of Arts in Business Administration, 1980- 1985

Minors: International Marketing Cumulative GPA: 4.7/5.0

Certified US Travel Agent

SKILLS

Computer Experience: Fluent in Microsoft Office and most Windows operating platforms. Knowledge of Sabre, World Span and Apollo Booking Software.

Languages: Fluent: English and Russian

• Education: Graduate degree
Skills
• Swimming
• Homework & tutoring
• Cooking
• Errands / groceries
• Housekeeping
Specific Skills
• Infants/Babies (0-18 months)
• Toddlers (18-36 months)
• Preschool/School (3+ years)
• Kids with allergies
• Kids with disability