We are a web and mobile service connecting Families with great Helpers - child, home and elder care. We’ve had the privilege of being recognized with a few awards and media mentions for our service.
Our team is focused on creating the best positive experience and result for our users. Our absolute priority is the satisfaction of all we serve. We love what we do!
After personally trying everything from word of mouth to bulletin boards to online sites to expensive nanny agencies, and watching the same happen to Families and Helpers alike, we knew it was time for something completely different. A modern solution that makes life better, and gives you all the choices you want. Learn more here
Each Family’s situation is unique and we are experts in helping find an awesomely unique solution.
You are in the right place if:
If you have any questions, feedback or just want to say hi, we’d love to hear from you! You can reach us by email at support@mybesthelper.com, or give us a call.
A Helper is someone who is offering help to Families in a home situation.
There are so many different ways people refer to Helpers in the home – nannies, sitters, babysitters, attendants, nurses, mother’s helpers, housekeepers, pet sitters, tutors – that we centered on the core aspect that shines through them all – the need for help and the willingness to provide help. Families need an extra hand at home in whatever combination that fits their unique situation, and we connect them with those who can help.
Some Families prefer someone who has experience, be it by training or through life experiences. Some choose to hire and train on the job– after all millions of au-pairs have been successful in helping Families take care of kids and are typically young adults with no prior experience. The fundamental answer is - anyone who is trustworthy, has good common sense and a helpful attitude can be a Helper.
Look at our Search Page – you fill find university students and graduates alongside career Helpers (nannies, teachers, housekeepers), as well as stay at home moms and retired grandmothers or between jobs professionals looking to help. Please note that on our site, we only list Helpers older than 18 years old.
myBestHelper does not employ the Helpers profiled on our service. We are simply an introduction service to those requiring help at home. Families set their own terms and fees directly with Helpers.
Our Helpers are all older than 18 years old, are recruited by us and go through a number of steps before their profile can be seen. See below for more info:
We work hard to build a most trusted community for our members. We strive to provide our users, both Families and Helpers, with a number of indicators of trust combined with proven tools that in combination help you make informed decisions regarding who they interact with on the site and in the real world. Our Helpers are all older than 18 years old, are recruited by us and go through a number of steps before their profile can be seen, including:
To help ensure our members' safety, we dedicate a knowledgeable and experienced team to monitor any suspicious activity and have a number of additional technology based solutions. We do not routinely perform background checks, although we reserve the right to do so.
We ALWAYS recommend that you trust your instincts. Perform your own interviews and then prior to hiring, an independent search - we can suggest services you can hire to do a background check. You can also search for their name on the web or on social networks (such as Facebook, Twitter, Google + and LinkedIn). Sharing any concerns with us helps improve the experience for all users.
It's free to create an account! Families will be able to search Helpers and browse their profiles, as well as post a job for Helpers to apply to. Helpers will be able to search jobs posted by Families and apply to the ones they're interested in.
When Families find a Helper who they wish to contact, it's quick and simple to get a Premium Subscription for full access to our service. myBestHelper offers affordable plans for Families and there is no charge to Helpers. See Pricing to learn more.
You can book someone in a day, but most Families take more time so the usual process can last from 1 - 5 weeks. The average Family needs a new Helper 3.2 times a year, which includes when you travel to a different city – we make it easy to use the service when and where you need it with our flat one time a year unlimited use plans.
Once you’ve subscribed, you can post as many jobs as you like and contact an unlimited number of Helpers.
Of course! Please email our team at support@mybesthelper.com to request a receipt.
Your security and privacy are very important to us and we take many measures to protect you. Our team hand approves all users on the site and verifies their contact information and social networks. You are able to message nannies and sitters without revealing your last name or contact information until you’re ready.
You can decide when your profile is visible or hidden, and you can also flag users that you think are inappropriate. And of course – you can contact our team anytime at support@mybesthelper.com with any concerns.
Our Terms of Use specify that we expect our users to be truthful, respectful and generally excellent to each other. It’s helpful if you can reply to Helpers as soon as possible, as they are anxiously awaiting news on their application. They also appreciate when you deactivate your job posting as soon as you are no longer looking for help, so they don’t keep trying to apply for a job that has been filled.
If you do not wish to have your subscription renew at the end of the duration, you can unsubscribe by logging in and clicking your name in the top-right corner. From the drop-down menu, choose “My Subscription”. You can also send us an email at support@mybesthelper.com or give us a call - always.
Once you’ve logged into your account, click your name in the top-right corner and choose “Notification Preferences”. Here you can turn on SMS messages to make sure you don’t miss an important message from a Family, or turn off email notifications that you no longer want to receive. Be sure to click Save when you’re done!
To get the best fit to your needs, you need to tell the Helpers who you are as a Family and what you need by creating a profile and detailed job post -- we guide you quickly through this process so you can begin receiving candidates right away. The more detailed your profile and job post, the better the chances of you finding what you want!
Uploading a photo makes your job post and profile more approachable and attracts more qualified applicants. Helpers with more experience care about the type of work environment they’ll be in and want to get a sense of the Family before applying -- it’s best for everyone if it’s a good fit.
Many of our Helpers are willing to do anything needed to help Families: child or elder care, postpartum care, house-sitting to pet-sitting, tasks and errands. Describe what you need at home, and we will find applicants interested and able to help.
It’s entirely up to you and the Helper to decide how much they get paid. We have a guide to help Families with this, just contact us at support@mybesthelper.com and we would be happy to send you a copy. A few quick tips to get started:
Great! Now you can sit back and relax while Helpers apply. You can choose to be alerted by email or text with every person that applies, and respond to them directly from your email without revealing your personal email address (yes, automagically!). Try to check your job everyday to ensure that you respond to applicants promptly as the best Helpers find work quickly.
Very soon! We are currently working on a search engine feature that will allow you to search by any category, including: languages, certifications, years of experience and many more.
The time it takes to hire a Helper varies for each Family depending on how unique their situation is. On average it takes about one week from posting to hire, but some Families do it in a day and others can take up to 6 weeks - it depends on your schedule and hiring experience. If you have hired before, at home or at work, it’s much easier than doing it for the first time.
Once your job has been deactivated, only Helpers who have applied to your jobs can see your profile. If you’d prefer to hide your profile from all users on the site, simply login and go to ‘My Profile’. Press the button called ‘Deactivate my profile’.
We know you might need someone in the future, when you travel or when your Helper is not available for whatever reason – that’s why we’ve made your profile yours forever! When you’re looking for a Helper again in the future, simply click that button again to reveal your profile and get started -- all your information will be as you left it.
We are a web and mobile service connecting Families with great Helpers - child, home and elder care. We’ve had the privilege of being recognized with a few awards and media mentions for our service.
Our team is focused on creating the best positive experience and result for our users. Our absolute priority is the satisfaction of all we serve. We love what we do!
After personally trying everything from word of mouth to bulletin boards to online sites to expensive nanny agencies, and watching the same happen to Families and Helpers alike, we knew it was time for something completely different. A modern solution that makes life better, and gives you all the choices you want. Learn more
Each person’s situation is unique and we are experts in helping to find a great match between Helpers and Families.
You are in the right place if:
If you have any questions, feedback or just want to say hi, we’d love to hear from you! You can reach us by email at support@mybesthelper.com, or give us a call.
A Helper is someone who is offering help to Families in a home situation.
There are so many different ways people refer to Helpers in the home – nannies, sitters, babysitters, attendants, nurses, mother’s helpers, housekeepers, pet sitters, tutors – that we centered on the core aspect that shines through them all – the need for help and the willingness to provide help. Families need an extra hand at home in whatever combination that fits their unique situation, and we want to connect them with those who want to help!
A Helper can be someone with job-specific experience, be it by training or through life experiences. A Helper can also be someone who is willing to learn on the job – after all millions of au-pairs have been successful in helping Families take care of kids and are typically young adults with no prior experience. The fundamental answer is - if you are trustworthy with good common sense, a helpful attitude and are willing to help, we’d love to have you join our community of Helpers.
Look at our Search Page – you will find university students and graduates alongside career professionals, stay at home moms, retired grandmothers or between jobs professionals. Everyone is there because they want to help!
Please note that on our site, we only list Helpers older than 18 years old.
myBestHelper does not employ the Helpers profiled on our service. We are simply an introduction service to those requiring help at home. Helpers set their own terms and fees directly with Families and are paid by the Families.
We work hard to build a most trusted community for our members. We strive to provide our users, both Families and Helpers, with a number of indicators of trust combined with proven tools that in combination help you make informed decisions regarding who you interact with on the site and in the real world. These include :
We work hard to build a most trusted community for our members. We strive to provide our users, both Families and Helpers, with a number of indicators of trust combined with proven tools that in combination help you make informed decisions regarding who you interact with on the site and in the real world. They include:
To help ensure our members' safety, we dedicate a knowledgeable and experienced team to monitor any suspicious activity and have a number of additional technology based solutions. We do not routinely perform background checks, although we reserve the right to do so.
We ALWAYS recommend that you trust your instincts. Request that your interview be held in a public place and prior to your first day of work let someone know the address of your employer. You can also search for the name of the Family on the web or on social networks (such as Facebook, Twitter, Google + and LinkedIn). Sharing any concerns with us helps improve the experience for all users.
Your security and privacy are very important to us and we take many measures to protect you. Our team hand approves all users on the site, be they Helpers or Families. You can also see what information for each user was verified, including email, phone number and social networks.
Only Families who have been approved by our team and have subscribed can see your contact information, and only after you’ve verified it. You can remove your phone number at any time. Your full name is never displayed to users.
You decide when your profile is visible. When you’re not looking for work, simply click “Hide Profile” - your photo and profile information will be hidden from all users on the site. You can “Show Profile” again at any time - your profile will be just as you left it.
You can also flag users that you think are inappropriate or that you are concerned about. We follow up with each flag on a case-by-case basis and keep your identity anonymous. And of course – you can contact our team anytime at support@mybesthelper.com with any concerns.
Our Terms of Use specify that we expect our users to be truthful, respectful and generally excellent to each other. It’s helpful if you can reply to Families as soon as possible, as they are anxiously awaiting news. They also appreciate when you deactivate your profile if you are no longer looking for work, so they don’t keep contacting you when you are not available.
Our service is always free for Helpers.
Once you’ve logged into your account, click your name in the top-right corner and choose “Notification Preferences”. Here you can turn on SMS messages to make sure you don’t miss an important message from a Family, or turn off email notifications that you no longer want to receive. Be sure to click Save when you’re done!
To get started, click “Register” and create your account. Next you’ll be walked through our Helper intake - when you finish you’ll have a great profile that acts as your application to Families. Creating a detailed profile is important to be considered for interviews and to be hired for jobs that are a great fit for your needs, so be sure to be as detailed as possible when answering the questions.
You can edit your profile at any time. Simply login to your account, go to “My Profile” and click “Edit Profile”. Be sure to click “Save and continue” and then click “Finish” in order to save your changes. Once your changes have been approved by our community manager, they’ll be visible on your profile.
Uploading a photo adds a level of trust to your interaction with Families, and makes them feel more comfortable when contacting you. We ask that all Helpers upload a clear photo of them doing a favourite activity or looking ready for an interview. You can update your photo at any time, and when you’re no longer looking for work you can hide your profile so your photo and information are no longer visible to users on the site.
When you create your profile, you’re letting us know the type of work you’re looking for and when you’re available. So if a job isn’t available right now in your area, when one is posted we will notify you right away so you can apply to the Family. We are currently expanding across North America, so we’ll be coming to your city soon!
Yes, you can negotiate your own terms with the Family: from wage and schedule, to benefits and what tasks are included in your service. It’s important to negotiate this before your first day of work.
It’s entirely up to you and the Family to decide how much you get paid. It’s best if you put a usual range you prefer on your profile, and we make it possible for you to apply for any jobs you like whatever the advertised rate. In deciding your pay rate, please consider the overall compensation package – for example is food and lodging included or not, medical benefits, bus pass and flexibility on schedule.
The price you charge depends on the type of work and duties. Using childcare as an example, number and age of children, hours of work, timing of the work and whether there are any household chores will affect the rate.
You should also be aware of employment standards in your jurisdiction (many Families err as they themselves don’t know them) as well as the going rates in your neighborhood (yes, it’s that specific).
When you apply to a job the Family is notified by email. If the Family is interested in an interview, they will reach out by sending you a message through myBestHelper. You'll be notified by email when you receive a message as long as you have the notification turned on. We will notify every applicant when a job is closed, so you're not left wondering. We also give the Family an opportunity to share feedback, so our Helpers can learn and improve their profiles over time.
We do not employ or sponsor Helpers, so the vast majority of Helpers on our site are already local and have a working permit.
As some of our Families do need live-in help for child or elder care and are interested in sponsoring, you are still welcome to create a free profile. Just indicate you are NOT available immediately but are interested in being sponsored and apply to any jobs looking for a live-in Helper. This may take longer, but we have seen some successes already, so worth the try.
If you are no longer looking for work, you can hide your profile and it will no longer appear in searches on our site. Just log in and go to ‘My Profile’. Press the button called ‘Hide my Profile’, located under your name in the middle of the page - next to your photo. When you need work next, just reactivate it - all the information will still be there, ready to be reused!
We are a web and mobile service connecting Families with great babysitters. Our services help Families find childcare, home care and elder care. Looking for a trusted babysitter in your area? Part-time or full-time? We’ve got you covered. Need someone who speaks french, can help with english homework or can tutor in spanish? We have Helpers available weekdays, weekends, even overnight. myBestHelper.com is also a perfect place if you are looking for a job. Need full-time, part-time or occasional work? Want to find a Family who also speaks Filipino or Spanish? Are you available weekdays, weeknights or weekends? Is your schedule flexible? We have a Job for you! Apply to great babysitting jobs in your area - right in your neighbourhood. myBestHelper is a modern solution that makes life better, and gives you all the choices you want. Each customer’s situation is unique and we are experts in helping find an equally unique solution.